A PRACTICAL EXAMPLE FOR YOUR INDUSTRY
More time creating arrangements. Less time finding order details.
Organize custom requests and event enquiries so your florists can focus on the design.
Hypothetical case study. This is a proposed workflow, not a completed client project. No client results or affiliation are implied.
BEFORE
The work between the work.
An enquiry contains an occasion but no delivery details. Inspiration photos arrive later. Your team has to chase the basics before deciding what can be offered.
WITH THE PROPOSED SETUP
A clear next step for your team.
- Collect occasion, requested date, delivery information and preferences.
- Prepare a brief with inspiration references and missing details.
- Flag custom requests for a florist to review.
- Prepare a confirmation draft after staff approve the order.
WHAT THIS LOOKS LIKE IN PRACTICE
Useful help. Your people in control.
Your florists choose substitutions, design, pricing and delivery commitments. The system does not promise flower availability.
Built around your existing tools
We check your email, booking, quoting or job software first. Where supported, we connect one process in up to two tools. If your current software already does the job, we configure it before adding another system.
Start small enough to prove it
Map the current steps, build a draft-and-review pilot, test missing details and duplicate requests, then train your team. Agree on review responsibility and compare actual time before expanding.
Add workshop administration, recurring-order reminders and newsletter drafting after the first workflow is tested.
USE THIS EVEN IF WE NEVER WORK TOGETHER
A checklist to try this week.
- Keep reference photos with the enquiry.
- Confirm delivery details before order acceptance.
- Record approved substitutions explicitly.
- Separate enquiries from confirmed orders.
Try this on ten requests. Record the time spent finding details and chasing answers. That gives you a starting point for deciding whether automation is worth it.
ILLUSTRATIVE MATH. YOUR NUMBERS.
What would getting that time back mean?
These starting figures are assumptions, not measured client results or a quote. Change them to reflect your business. Your entries stay in this page and are not submitted.
ESTIMATED MONTHLY CAPACITY
20.0 hours freed up
$700 in valued staff time before ongoing costs.
$550 monthly time value after the tools and support allowance.
$4,100 first-year time value after that allowance and setup.
This values staff capacity, not cash savings or additional revenue. Payroll may stay exactly the same. Real costs and results depend on scope, tools and review effort; a negative figure means the assumptions do not justify the cost.
MAKE IT SPECIFIC TO YOUR BUSINESS
Get a practical starting plan.
Tell us which task takes too long and what software you use. We can suggest a first workflow, the review steps and what we would need to scope it. No technical brief needed.
A bounded Customer Operations Launch starts at $2,500 CAD. Scope includes testing, training, documentation and 30 days of fixes. Software, additional tools and ongoing support are separate. The calculator allowance is not a support-plan price.
See pricing and scope